We can provide a replacement code if your code has not been used. We’ll need you to provide a photo or scanned copy of the front and back of the access card showing the damaged or scratched off code.

If you have a damaged or scratched off code, you will need to speak to an agent.

Attempt to carefully re-enter the code paying close attention to similarities between 1 and I’s and zero and O’s.

If your code is for a different version of the title or for a different edition, the access code will not work.

Toggle submenu for: Explore Your CourseĬonnect Access Code and Purchase FAQ Help with Access CodesĪccess codes are title-specific and can only be registered once.

If you purchase a standalone access code, it will be delivered via email. If you purchase a bundle, the access code will be packaged with the book. These are sent through the mail or via email, depending on how you order it. If it does ask for a new Access Code, you may need to contact Cengage support. It should allow you to register without asking for a new Access Code.

To re-use an access code, log back into the same Cengage Account that you already created when you first activated the code and register for the new course. Generally, Cengage Access Codes last for 6 months and can be re-used for retaking the same course. The access code that is packaged with the book looks like this. If you purchase a standalone access code, it will be emailed to the email address you use on the order. These are sent either through the mail or through email. To re-use an access code, log back into the same Pearson Account that you already created when you first activated the code and register for the new course. For example, AC1060, 1160, and 1260 all use the same book, so the Access Code can be re-used for each course. Generally, Pearson Access Codes last for 1 year and can be re-used for retaking the same course, or a new course that utilizes the same book. If you purchase a standalone access code, the access code will be emailed to you.

Below are some of the common ones and an example of what they look like.

Some are a physical card stock that is sent through the mail and others are emails that are delivered to the email address you use when placing the order. Writing Center This link opens in a new windowĪccess codes can come in different forms.NAU Online Library This link opens in a new window.Career Resources This link opens in a new window.NAU Website This link opens in a new window.Financing & Financial Aid Toggle Dropdown.Inclusive Access Course Materials Toggle Dropdown.Welcome to NAU's OneStop Resource Center.

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